FAQ

HVERZIY™ / CUSTOMER INFORMATION

FAQ

Clear information for shoppers exploring Hverziy™ storage baskets and household organization.

Products and Materials

What does Hverziy™ sell? We sell storage baskets for household organization. Materials, dimensions, weight limits, and care instructions vary by product.

Are the jars suitable for food storage? Only use a jar for food contact if its specific listing or packaging expressly confirms food-contact suitability. Check the listed closure type before relying on an airtight seal.

Ordering and Shipping

How long does processing take? Orders are processed within 7 business days after confirmation.

What is U.S. shipping time? Estimated transit is 10–15 business days after dispatch, separate from processing. Delivery dates are estimates, not guarantees.

Returns and Refunds

Can I return an item? You can request a return within 30 calendar days of delivery, subject to the conditions in our Return & Refund Policy.

How fast is a refund processed? Approved refunds are processed within 7 business days after approval; the payment provider or bank may take additional time.

Customer Service

How do I contact support? Reach us at service@hverziy.com or +86 188-9568-7540.

COMPANY DETAILS

Business Information

Company and support details for Hverziy™.

Brand NameHverziy™
Legal Company NameFoshan Timosdeng Technology Co., Ltd.
Owner / Legal RepresentativeDeng Haoming
Business AddressUnit B12-3, 2nd Floor, North Zone, Dali Commercial Pedestrian Street, Chengnan 2nd Road, Dali Town, Nanhai District, Foshan City (Registered Address)
Customer Support Emailservice@hverziy.com
Customer Support Phone+86 188-9568-7540